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Inventory and invoice reports

Inventory Activity and Trending, Recurring Services Bill, Expiring and Lifecycle, Invoices Not Received, and Invoice Extraction Quality. Admin-only, plan-gated.

These reports track your service inventory and the arrival and quality of your invoices. They are part of the Reports section, so availability depends on your plan and requires an admin role. Depending on your plan and role you may not see them; if so, ask your provider.

Inventory reports

  • Inventory Activity. A timeline of every change to your services, such as created, modified, and disconnected.
  • Inventory Trending. Additions and disconnects over time, plotted against your total active service count.
  • Recurring Services Bill. One row per service showing average monthly cost, with a comparison to a prior period.
  • Expiring & Lifecycle. Services approaching their contract end date and services recently disconnected, using 180-day default windows, with a contract-progress view per service.

Invoice reports

  • Invoices Not Received. Committed accounts where a bill you expect has not shown up yet, based on the invoice commitment set on that account.
  • Invoice Extraction Quality. How completely and accurately your invoices are being read and matched. This one is shown to you only if your provider has made it customer-visible.

Common questions

What does the Invoices Not Received report show?
It lists committed accounts where a bill you expect has not arrived, based on the invoice commitment set on each account, so you can chase a missing invoice.
How far ahead does the Expiring and Lifecycle report look?
It uses 180-day default windows, surfacing services approaching their contract end date and services recently disconnected within that window.

Still stuck?

If your Vigilis account is managed by an IT or telecom provider, they can resolve account and plan questions fastest. You can also reach us directly.

Contact support