Projects, tasks & tickets
Projects and workstreams, your task list, support tickets, and how automated tickets get opened for you.
Projects and workstreams How projects and workstreams organize the work of standing up new services in Vigilis, and how templates, duplication, and archiving fit together. Tasks and tickets Your task list and the ticket queue in Vigilis: assigning tasks, ticket status and priority, support categories, and tickets that get opened automatically. Comments and notifications How comment threads and @-mentions keep your team in sync across services, tickets, tasks, and project workstreams, and where to manage notifications.
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