Invoices
How carrier bills reach Vigilis, how AI reads and audits them, and how the Review Queue and alerts work.
How invoices arrive Carrier invoices reach Vigilis by forwarded email or manual PDF upload. Here is what happens after one lands, how AI reads it, and how long it takes. The Review Queue Some invoices are held for a quick check before they join your list. Here is why items land in the Review Queue and how you clear them with Confirm or Create N. Working with an invoice What the invoice detail page gives you: a reconciliation summary, editable line items, a taxes and fees card, the Audited toggle, and header actions. Anomalies and alerts Vigilis flags billing discrepancies as anomalies with a severity, and opens alert tickets for variances and missing invoices. Here are the real thresholds. Disputes and credits When a charge is wrong, Vigilis finds the money and builds the case, your team works the carrier dispute off-platform, and the ticket is your record of it.
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